Sourcing can be a tedious task. It’s easy to find the “negative” while sifting through 1000’s potential products to re-sell for a profit. Complaints from the Aliexpress seller, low ratings, too many already sold or just a plain old feeling from a previous experience you’ve had.
Poor reviews, low ratings & anything negative are always the easiest to achieve from a seller on Aliexpress. Think about it…how many times have you purchased something and thought…I can hardly wait to do a positive review on this product. Yeah like NEVER.
So, the sellers that have the positive reviews and awesome feedback have seriously earned that respect. Or have they?
Could It Have Been Avoided?
There are HUGE benefits when sourcing from China and let’s not throw it out as an option because of a poor experience or lack of understanding the system.
Many people predict that China will be the largest economy in the world in the 21st century and will soon surpass the United States. Even though the cost of manufacturing in China has risen in recent years, the country is still often the cheapest location for American retailers and manufacturers to source goods or parts.
The easiest and most cost-effective place to START a search for suppliers in China is B2B sourcing platforms like Alibaba/ AliExpress. Thousands of suppliers are listed on these sites, and you can streamline your search and increase the number of legitimate sources by filtering results for only those entries labeled as “gold member,” “verified supplier,” “onsite supplier,” or “accredited supplier.”
Good reviews offer some indication that the supplier is legitimate. For example, Alibaba has a list of banned members which is essentially a “blacklist” of suppliers.
Be aware that verified suppliers may only mean that the companies are verified to exist. Yup seriously – it does NOT necessarily mean that their reputation, production capability, or quality has been verified. Here’s an example.. a gold member at Alibaba is a paid status. Alibaba and Aliexpress have large directories of “suppliers,” some are just traders or wholesalers, NOT manufacturers. You won’t get the best price from traders or wholesalers, so you need to do your own research and diligence on potential suppliers.
No Need To Worry. First off:
1. What Is Aliexpress? Is It Even Legit?
Ya BIGTIME. This past November in their “24 hour Singles Sale” they did $9.3 Billion Dollars in Sales… In 24 hours!! A record number of 278 million orders were placed, nearly twice last year’s amount and over 42% of that volume was done on mobile devices. So yes, Aliexpress is legit.
Aliexpress is not a store but basically a platform that connects trading companies and wholesalers that are mainly from china, with consumers or re-sellers (like us).
2. I’ve never ordered anything from China before. How do I know my package is even going to show up?
When purchasing from another country, it’s usually just the “unknown” or inexperience. Aliexpress has buyer protection which is pretty rare when it comes to Chinese Goods but also gives you the confidence in making a decision. What if your order doesn’t arrive in time? No problem – you can get a refund. Item not quite the same as what was in the original description? Partial or FULL refund. + you get to keep the product.
Aliexpress also has you covered in case of foul play and they make it easy to choose your shipping process by showing you all your options.
But keep in mind free shipping isn’t always the best way to go depending on what you are purchasing. Long delivery times, your packages being handled more (with the potential of getting damaged) are all factors you need to consider when making a decision.
3. How Do You know If You Are Purchasing A Genuine Product Or A Knock Off?
Aliexpress has a genuine guarantee badge which is usually offered (where it matters) for things like the purchase of fine jewellery, electronic cigarettes, computers, communication devices, consumer electronics, watches, sportswear and accessories. NOT ALL merchandise has this feature (or is needed).
So Where The Heck Do I start?
The market is quite saturated making it difficult to know who to trust. Here is some simple steps will help guide you in the right direction.
First off… Understand The Seller’s Ratings
Do you understand the seller ratings? Do you know how to read them and what they even mean? Do you know how the sellers are ranked? Yup this is extremely boring but they are really important guides in making intelligent decisions. Let’s break this down step by step.
What Do The Stars Mean?
Star Ratings is a result of member satisfaction after a completed transaction.
The number of Star Ratings a Seller receives after a given time period is then converted into a points system that results in the FeedBack Score.
Here’s How That Feedback Score System Works
Conversion From Star To Feedback Score Points
5 Star or 4 Star Ratings = +1 Point
3 Star Ratings = 0 Points
2 Star or 1 Star Ratings = -1 Point
Once the feedback score points are added up, this takes us to the next set of ranks. Medals, Diamonds and the Crowns. The totaled score is on the far right as shown below. If the seller can only earn 3-9 points they only earn a Level 1 and one medal.
So what does this mean?
Well, the stars on the seller page represent an average of the feedback score. If you look beside the stars you will find the number of votes the average was based on. If the seller only had 5 people rate them and have 5 stars that are not enough feedback to make an intelligent decision. You want to find a seller that has tons of votes and ratings. This gives you a better idea of the true average.
Next, you want to click on the vendor and then the rating symbol,
Now you can really start to dig around! Our company doesn’t source any products less than 3 diamonds…ever!
Longevity (in years)
Make sure to check how long the seller has been selling for. Anything over 3 years is gold. I’d try and shy away from any stores less than 3 years.
Top Rated Seller Badge
Once a seller has provided excellent service over a period of time Aliexpress will give them a Top Rated Seller Badge. Aliexpress reviews their seller’s monthly and only the best out of best are promoted as Top Rated Seller.
A Top Rated Seller badge can’t be bought, they can only be earned and can be lost quickly if they don’t maintain their status.
Don’t forget To READ The DESCRIPTION BOX
To avoid some serious disappointment check the description box. It has all the minor details. You need to do some diligence here.
Is the product exactly what you want? Right down to the logo, compatibility and what all comes in the package. This is also really important to keep in mind when it comes to sizes or what is included – is it everything in the picture? This should be obvious but you’d be amazed how many stories I’ve heard or seen of where the description wasn’t even checked…. How do I know this?? I’ve made this mistake myself!
What Does “SELLER GUARANTEES” Even Mean?
On the sellers page, you will see a Seller’s Guarantees tab this tab is especially important if you are buying a higher-priced item. There are many sellers who have their own set of guarantees which really mean nothing so it’s good to know what those guarantees are. The Return Extra is a great find in a Vendor and acts as insurance in case the item isn’t genuine or if it gets damaged during shipping there will be ZERO problems returning it.
Using The “CHAT” And “MESSAGING” Service.
Take advantage of the chat and messaging service provided by AliExpress to voice any concerns and to iron out any and all details you have about your purchase prior to shipping. This is also a good way of bargaining or communicating with the seller. Try sending a message to the buyer offering a price that makes more sense before finalizing your purchase and see what happens.
So what does this all mean? Well, there’s a lot of factors to consider. the biggest tips here are to follow and use the seller rating system the way that we suggest. It’s also good to be intentional about a potential product and to not fall in love with a product.
Did you get that? Don’t fall in love with a product. You are not shopping for yourself. You are shopping for products that have a need and that will be purchased. We sell all sorts of products that I have zero interest in – in niches that I wouldn’t have even known about that sell very well with some serious profitability.
You also always need to validate the product. This means that you only want to purchase a handful of them and ensure that they actually sell before making a large commitment. We’re okay even trading 4 quarters for a dollar just to prove the concept that the product actually sells. It’s easy to negotiate better deals and larger quantities or selling strategies that will ensure profitability later.
When sourcing a new product to sell we also like to ensure that we can ship directly to the end consumer (without any invoicing) This way you can test faster and see if there’s even a need or a want for that particular product. This is a huge speed to market factor in testing multiple products at once before you have even touched them.
Take advantage of the great deals and finds. Connect with established sellers and find them through these methods. Create long-lasting business relationships that can benefit you and your company while sourcing killer products through Aliexpress.